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An error happened in the installation process

Lucky_kecin
Beginner
523 Views

When I installed Visual Studio , I prepared to run a Fortran code on my conputer ,so Intel oneAPI Base Toolkit is needed . However an error ocured when I installed.An log file has been uploaded ,could any one help me ?

Thank you very much !

Kevin

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6 Replies
Vipin_Singh1
Moderator
475 Views

Hi Kevin, Could you please share the below details with us?

 

  • Version of Microsoft Visual Studio installed along with it's build version.
  • OS build on which you are installing the product.
  • Exact version of Intel® oneAPI Base toolkit.
  • Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system.
  • Is the installer an online or an offline package? 
  • Screenshot of the error. (if possible)
  • Complete Installation Log files. 
    • The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs 

 

To assist you further, we would require these details.

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Lucky_kecin
Beginner
440 Views

Thank you for your reply! The detial imformation below:

Version of Microsoft Visual Studio is newest Visual Studio 2022

OS build on which you are installing the product: Sorry, It is hardly for me to understand

Exact version of Intel® oneAPI Base toolkit : oneline installation 2024.1.0(

Intel® oneAPI Version is April 2023( not sure )

Intel® Parallel Studio XE version : I don't know

Screenshot can't be   uploaded :-(. Howerver it reports fail to load package

But I cannot found log file in C:\Program Files (x86)\Intel\oneAPI\logs , log file in sreem shott mensioned is uploaded 

Thanks again!

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Vipin_Singh1
Moderator
372 Views

Hi Kevin, we have sent you a private message. Kindly check your community inbox.

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Vipin_Singh1
Moderator
341 Views

Hi Kevin, we have sent you a private message. Kindly check your community inbox.


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Vipin_Singh1
Moderator
223 Views

Hi Kevin, we have sent you a private message. Kindly check your community inbox and please confirm if you were able to download it successfully. Your feedback is important to us, and we appreciate your prompt response.


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Vipin_Singh1
Moderator
187 Views

Hi Kevin; unfortunately, we were unable to hear back from you. 


If you have any further queries, please post a new question, as this thread will no longer be monitored by Intel®. 


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