Power Switch in 1-N450: Embedded Community

viharipiratla

4 posts since Feb 13, 2012

Currently Being Moderated

Feb 13, 2012 8:10 PM

Power Switch in 1-N450

Hello all,

We recently got an intel 1-N450 development board.

When we short the pins 5 and 6 on the front panel which is supposed to switch it on.

The board is going to some ideal state with 03 POST 80h code.

We are not able to see the boot strap load!!

and When I connect a lan to my laptop to the board I can see the orange and green lights flashing, more-ever laptop recognizes the LAN.

We connected a keyboard and tried pressing some keys on it thinking it might be in the sleep state with no avail.

When it starts up I can see the lights on the keyboard flash and then keyboard doesn't respond at all!!(i.e by pressing the CAPS LOCK key).

I don't know what can be done and desperate for help.

I contacted many intel technicians through chat and personal messages and also those who have used this before with no avail.

Thank you.

Tags: boot., 1-n450

Felix_M

291 posts since
Mar 12, 2009

Currently Being Moderated

Feb 14, 2012 8:59 AM

in response to: viharipiratla

Re: Power Switch in 1-N450

Hello and welcome to the Intel® Embedded Community,

I'm the moderator and no technical guru but I've seen a few questions about the power switch so let me take a stab at this one before hooking you up with a technician...

Per a quote from the user guide, the power switch "provides slightly different behavior from a traditional power switch".

Are you shorting the pins only momentarily ? Please see the user guide below, page 32, that describes the result depening on how long you short the pins.

http://download.intel.com/design/intarch/manuals/324421.pdf

I hope this helps.

Felix

J. Felix McNulty

Community Moderator (Intel contractor)

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viharipiratla

4 posts since
Feb 13, 2012

Currently Being Moderated

Feb 22, 2012 4:03 AM

in response to: Felix_M

Re: Power Switch in 1-N450

Yes, we did everyting as per the user guide,but to no avail. We tried CMOS clearing to reset BIOS but it didn't work.

We even contacted many Intel Chat Experts but nobody was able to help us. We are stuck badly please provide

us some constructive solution. If you suggest we return the board back, please mention the complete procedure.

Sorry for late reply.

I hope you can understand.

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samuelezannoli

2 posts since
Nov 23, 2011

Currently Being Moderated

Feb 23, 2012 11:56 AM

in response to: viharipiratla

Re: Power Switch in 1-N450

You can also connect a rs232 cable to J2101 (MGT-PGM) and using a terminal program give the commands to turn on the entire board

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anuragjakhotia

1 posts since
Mar 5, 2012

Currently Being Moderated

Mar 5, 2012 4:24 AM

in response to: samuelezannoli

Re: Power Switch in 1-N450

Can you provide a link to such commands.

I want to reflash the EC Firmware and BIOS, but i can't find the BIOS Image or the

EC Firmware. Can you please provide links for the above.

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Felix_M

291 posts since
Mar 12, 2009

Currently Being Moderated

Mar 12, 2012 10:01 AM

in response to: viharipiratla

Re: Power Switch in 1-N450

Checking in to see if you were able to get this board working. If not, I can find the instructions to return it if you think you have a bad board.

Please let me know.

Thanks

Felix

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viharipiratla

4 posts since
Feb 13, 2012

Currently Being Moderated

Mar 12, 2012 11:08 PM

in response to: viharipiratla

Re: Power Switch in 1-N450

Its a no! felix, we tried many things.

We tried to connect a rs-232 cable to the board and given it some serial commands to switch it on and as such.

It responded to the commands and switched on saying successful, but even then we were unable to see any BIOS popping up.

We tried BIOS re-flash which stopped flashing in the middle saying it has got a retry request and now we are unable to even see the behaviour of the power button.

We messed it up!!

Finally we decided to give this board back and please feed me with instructions on how I can go about it.

Thank you.

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Felix_M

291 posts since
Mar 12, 2009

Currently Being Moderated

Mar 13, 2012 9:56 AM

in response to: viharipiratla

Re: Power Switch in 1-N450

Sorry you are having so much trouble.

Do you still have the shipping invoice paperwork that came with the board? I am told that there is a form attached for returning the board. Check out this link to a thread where another user had similar problems:

http://embedded.communities.intel.com/thread/4940

If you don't have this paperwork, let me know and I will find another way for you to return it.

Thanks

Felix

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viharipiratla

4 posts since
Feb 13, 2012

Currently Being Moderated

Mar 26, 2012 11:07 PM

in response to: Felix_M

Re: Power Switch in 1-N450

Well! first of all I wish to know how it is going to be like.

Are you going refund me with some money for the faulty piece or

Going to replace it with some other of same kind or

None of these.

According to your reply I would decide upon what to do.

If I need to send it back, where should I be sending it?

Is it to the place where I got this board that is to US?

As I belong to India I dont want to do this bcoz it would take very long.

Please suggest me a nearby distrubutor to delhi,India.

Thank you.

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Felix_M

291 posts since
Mar 12, 2009

Currently Being Moderated

Apr 1, 2012 10:26 AM

in response to: viharipiratla

Re: Power Switch in 1-N450

Hello again,

Do you have the paperwork that came with your board shipment ? I am told that the shipping form includes a section about the return procedure that should answer your question of where to return. I do believe that if the board was shipped directly from Intel USA, then you will have to return it there and not to a local distributor in India.

Also please see this link to the Intel customer service policy for this evaluation board

http://intel.ententeweb.com/bsps/cust_svc.asp

I hope this helps,

Felix