9 Replies Latest reply on Apr 27, 2017 8:54 AM by Carlos_A

    C612 USB3.0 problem on Window10

    takeshihashizume Community Member

      Hello,

      I have a problem about USB3.0 .

      - Broadwell-EP(Xeon E5-26xx v4) and C612 chipset

      - AMI BIOS

      - Windows10 Pro. 64bit

      - Intel chipset driver for C612 (ver. 10.1.2.84)

       

      USB3.0 storage devices are not recognized by Windows.

      Probability : approx. 50%

      Disable xHCI by BIOS menu (=USB2.0 mode) --> The problem doesn't occur

       

      Also the problem doesn't occur on Windows7.

      - Intel chipset driver for C612 (ver. 10.1.2.84)

      - Intel USB 3.0 eXtensible Host Controller (ver. 3.0.4.65)

       

      Does anyone have any information?