Thank you for contacting the Intel Embedded Community.
In order to better understand this situation, we would like to address the following questions:
Could you please let us know the part numbers of the processor and chipset related to this situation?
Could you clarify if this situation happens with your design, on a third party board, or with a Customer Reference Board (CRB)? How many units are affected? How often it happens? In case that this issue is related to your design, could you please reproduce this issue in a CRB, and lets us know the consequences? In case that it is a third party board, could you please give us all the information related to it?
Could you please update the BIOS to the latest version, replicate the listed circumstance, and let us know the effects of this change? By the way, please give us all the information of the BIOS.
Please give us all the information requested through the previous questions to better understand this problem.