Hello, SumitGemini :
Thank you for contacting Intel Embedded Community.
In order to be on the same page, we would like to address the following questions:
Could you please tell us if the design related to this situation has been developed by you or by a third party company? In case that it is a third-party product, could you please give us all the information related to it? If it has been developed by you, how many units show this behavior? could you please let us where are stated the guidelines to develop it?
Could you please attach screenshots related to this condition?
Please let us know all the information that may answer the previous questions.
We really appreciate your cooperation.
Thank you for your prompt reply.
>Could you please tell us if the design related to this situation has been developed by you or by a third party company?
The driver software is developed by me.This driver is to be worked with some RTOS (not Linux). The hardware board is developed by some third party.
>In case that it is a third-party product, could you please give us all the information related to it?
Currently I cannot disclose those information for confidentiality reasons. Please wait, let me check if I can share some information with you.
>Could you please attach screenshots related to this condition?
There is no such screen shots.
I want to share one information. I am getting this problem with two different hardware boards. Each one of them is manufactured by different H/W vendors.
Please let me know if you have any further queries.
Thank you very much for your kind co-operation.
Hi Carlos A,
Thank you for your reply.
Following are the details,
i) Hardware board name and version.
SOM-6867 (do not know the detail version)
ii)H/W manufacturer of the board.
iii)Details of the board
Please let me know if any further information is needed?
Thanks for your reply.
Based on the provided information, we would like to help you but the information of the affected design should be provided by its manufacturer.
We hope that this information is useful to you.