5 Replies Latest reply on Oct 9, 2017 9:50 AM by Carlos_A

    I210 - Packet loss issues

    murugan44 Community Member

      HI ,

       

      we have used I210 Pcie to Gigabit controller on our board & have followed all the schematics reference and routing guidelines as suggested by intel .

       

      we have also programmed the EEPROM & have detected the Ethernet controller with 1G Link .

       

      we are having high packet loss issues around 35% when transmiting data on this port .

       

      what could be possible area to looked at ?

       

      Thanks in advance.

       

      Murugan

        • Re: I210 - Packet loss issues
          Carlos_A Brown Belt

          Hello, murugan44 :

           

          Thank you for contacting Intel Embedded Community.

           

          In order to be on the same page, could you please clarify us what you mean with "I210 PCIe to Gigabit controller", it is related to the Intel(R) Ethernet Controller I210 or a PCIe add-in card that has the cited Ethernet Controller?

           

          In case that it is an add-in card, could you please tell us if it has been designed by you or a third-party company?

           

          If it is a third-party design, could you please give me all the information related to it?

           

          On another hand, could you please confirm us if it has been reviewed by Intel if it has been developed by you?

           

          Please give us the information that may answer the previous questions.

           

          We really appreciate your collaboration.

           

          Best regards,

          Carlos_A.

            • Re: I210 - Packet loss issues
              murugan44 Community Member

              HI Carlos , Thanks for the response.  please find my replies in Bold to your questions.

               

               

              In order to be on the same page, could you please clarify us what you mean with "I210 PCIe to Gigabit controller", it is related to the Intel(R) Ethernet Controller I210 or a PCIe add-in card that has the cited Ethernet Controller?  I210 device was mentioned as PCie to gigabit controller. It is not a add-in card , it is directly mounted on our board.

               

              In case that it is an add-in card, could you please tell us if it has been designed by you or a third-party company?  It our own design , not an add-in board

               

              If it is a third-party design, could you please give me all the information related to it?  not applicable.

               

              On another hand, could you please confirm us if it has been reviewed by Intel if it has been developed by you?  No it was not reviewed by intel , but we have followed all the guidelines mentioned by Intel . If review is compulsory , let me know the procedure or email id to which i can share the schematics & bin files we load on the EEPROM.

               

              I have attached the debug information and bin file as attachment.

               

              Thanks & Regards

               

              Murugan