6 Replies Latest reply on Mar 29, 2018 12:37 AM by markjeff

    Lanconf NVM Image Firmware version

    markjeff Community Member

      Hi

      Could you please explain the difference between the

      Firmware Version and the NVM Version (ETRACK) fields in the NVM Image section of lanconf.

       

      The reason I am asking is I just updated an i210 device with the latest Production image Dev_Start_I210_Copper_NOMNG_4Mb_A2_3.25_0.03.hex using eeupdate64e.efi.

       

      After a power cycle using lanconf the NVM Version updated to 3.25 as expected but the Firmware version was not updated from 0.9 to 1.7 as I would have expected.

      Is there anothe file I need to program into the i210 to update the firmware.

       

      TIA

        • Re: Lanconf NVM Image Firmware version
          Carlos_A Brown Belt

          Hello, markjeff:

           

          Thank you for contacting Intel Embedded Community.

           

          The information that may help you is stated in the answers to questions 2.10, 2.14, 2.15, 2.16, 2.19, 2.23, 2.31, 2.33, and 2.38; on pages 7, 8, 9, 11, and 12 of the Intel(R) Ethernet Controller I210 / I211 Frequently Asked Questions [FAQs] document # 335346.

           

          We hope that this information may help you.

           

          Best regards,

          Carlos_A.

            • Re: Lanconf NVM Image Firmware version
              markjeff Community Member

              Hi Carlos

               

              Went throught the FAQ and tried again.

               

              Havin a littl more sucess but still gettin a problem.

              Using Lanconf if I go to update the NVM image Dev_Start_I210_Copper_NOMNG_4Mb_A2_3.25_0.03.bin

              I get the following.

              lanconf.jpg

              Readin through the releas notes for 3.25 it mentioned that upgrading from 3.11 needed a transitional image.

              So I tried Transition_from_3.11_4Mb.bin whith the same results as above which I was not too surprised about as

              the current cersion in the i210 is 2.71.

               

              Is there a transition image from 2.71 to 3.11 or 3.25 that I could use or how should I go about updateing to the latest firmware

              from version 2.71.

               

              TIA

                • Re: Lanconf NVM Image Firmware version
                  Carlos_A Brown Belt

                  Hello, markjeff:

                   

                  Thanks for your reply.

                   

                  Based on your previous communication, could you please confirm us that you have tried to disable security by pulling down the Intel(R) Ethernet Controller I210 pin 12 to solve this inconvenience? In case that you ignore the answer, please try it and let us know the outputs of this suggestion. You can verify this information and more details in the answer to the question 2.23, on page 9 of the listed FAQs document.

                   

                  Waiting for your update.

                   

                  Best regards,

                  Carlos_A.

                    • Re: Lanconf NVM Image Firmware version
                      markjeff Community Member

                      Hi Carlos

                       

                      Yes I have worked out that it is the security. Adding a 3K3 pull down resistor on pin 12 to the boards in our lab fixed the issue and we were able to update the FLASH.

                      However we have units in the field without the pull down resistor. is there any way to bypass the security feature so as we can update the units in the field without the pull down resistor.

                       

                      Regards

                           Mark