1 Reply Latest reply on May 21, 2018 9:40 AM by Carlos_A

    EEUPDATEW32.exe always fails?

    h241x Green Belt

      We started getting intermittent failures recently using EEUPDATEW32 (as discussed on the Community forums here: https://communities.intel.com/thread/122076)


      To try to address the intermittent failures, I tried the latest version of EEUPDATEW32.exe (in 348742-348742-quartzville-tools-488559.zip - "Intel Network Connections Tools 23.0 PV LAN Software Tools, 02-Feb-2018), and encountered a surprising new problem:


      The new Windows 32-bit version (EEUPDATEW32.exe - version does not seem to work at all in any version of 32-bit Windows, including:

      • Windows PE 10 x86
      • Windows 7 SP1 x86
      • Windows 10 Enterprise 2016 LTSB x86


      For example, in Windows 10, after running the provided "install.bat", the command:   EEUPDATEW32 /mac_dump_all

      results in an application error in the Windows Event Log:


      Faulting application name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

      Faulting module name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

      Exception code: 0xc0000409

      Fault offset: 0x00237963

      Faulting process id: 0x1640

      Faulting application start time: 0x01d3edeb39002b35

      Faulting application path: C:\temp\EEUPDATEW32.exe

      Faulting module path: C:\temp\EEUPDATEW32.exe

      Report Id: 493385e5-da86-4209-9bf3-77a3f74d4e2e

      Faulting package full name:

      Faulting package-relative application ID:


      Is this a known problem?