4 Replies Latest reply on Jul 10, 2018 2:34 PM by emoenycc

    BayTrail Freezing on High Performance with Win10 LTSB2016

    emoenycc Community Member

      Processor: Intel Celeron

      CPU: J1900 1.99Ghz

      RAM: 4GB

      OS: Windows 10 LTSB2016 x 64bit

       

      Problem: When changing the Power Options to High Performance, the system will hang after it's been in an idle state for a long period of time (usually within 24 hours).  Changing the Power Options to Power Saver will eliminate this issue, but we would like to keep it at High Performance.  I checked the event viewer and didn't see any indication as to why the system is freezing.  One theory could be due to the updates.  I checked our image before we ran the updates in March 2018 and saw no sign of the system freezing, so I went through each update.  I found that reapplying KB4033631 allowed the system to not freeze over night.  However, after letting the unit run idle throughout the weekend, we saw that the system still froze.

       

      Any thoughts?  I'll be glad to provide more information if needed.

        • Re: BayTrail Freezing on High Performance with Win10 LTSB2016
          Carlos_A Brown Belt

          Hello, emoenycc:

           

          Thank for contacting Intel Embedded Community.

           

          In order to be on the same page, could you please tell us if the affected is units are third-party designs or they have been developed by you? In case that they are third-party devices, could you please give us all the information related to them?

           

          By the way, could you please let us know if this situation persists when you use Microsoft Windows 8, Windows Embedded Standard 8 (non-connected standby), Microsoft Windows 7, Windows Embedded Standard 7, Microsoft Embedded Compact 7, or Microsoft Embedded Compact 2013?

           

          Please give us the information that should answer these questions.

           

          Best regards,

          Carlos_A.