We have no mechanism to get a problem reported here on the EDC into our formal issue tracking system (HSD). Customer issues that get reported on the Intel Premier Support System (Quad) are able to transfer to an HSD. The embedded products are OEM oriented, not end csutomer so our support mechanisms are geared more to those OEMs than the type of more end user type support (ad-hoc) done here.
The best thing someone can do is either use their Premier Support account to report the issue agains IEGD, or get your Intel Field representative to do so to get the right attention to the issue.
We have not had an OEM report this issue, although two end user reports (like this) makes this a much more troubling sighting.
I do not have the bandwidth to try to push this from here to an HSD (the overhead of having an issue open on HSD is large internally thus the deisre to have a good ROI associated with the issue).
I will see what I can do, however, without a large OEM behind this issue, it will be difficult to get something like this resolved quickly. That is just how business works- revenue talks!