0 Replies Latest reply on May 9, 2010 5:12 AM by Ruth

    Re: Windows XP : Appears Blank Screen in SVDO Configuration using IEGD(Version 10.3.1) for US15W

    Green Belt

      Hi Kirk,

       

      One more observation.

       

      We see the following errors in iegd_crg.log when we execute iegd_crg.exe

       

       

       

      ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape key
      ERROR: Can't get current dc
      Function: GET_ROT_STATUS, Exit Code: EXIT_OS_CALL_ERROR
       ============================
      Function: GET_EDID_INFO
      The printer name is invalid.


      ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape key
      ERROR: Can't get current dc
      Function: GET_EDID_INFO, Exit Code: EXIT_OS_CALL_ERROR
       ============================
      Function: GET_CURRENT_DC
      The printer name is invalid.


      ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape key
      Function: GET_CURRENT_DC, Exit Code: EXIT_OS_CALL_ERROR
       ============================
      Function: GET_DISP_PORT_MAPPING
      The printer name is invalid.


      ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape key
      Function: GET_DISP_PORT_MAPPING, Exit Code: EXIT_OS_CALL_ERROR
       ============================
      Function: GET_REG_INFO

       

      Can you kindly check if this gives any clue. I have also attached the log for your reference.

       

      Thanks,

      Ruth