Login Issue

[NithyaRani1]

Hi, I am Nithya Rani,

I couldn't able to launch juypter lab in one API. i have already enrolled. But still the problem existing. Kindly help in this regards. Thanks in advance.

[Zulkifli_Intel]

Hi NithyaRani1,

Thank you for reaching out to us.

Did you receive any error messages? Please share the screenshot of the issue that you are facing for further investigation.

Regards,

Zul

[NithyaRani1]

Hi. Herewith, I am sharing my screenshot of my log in issue for one API juypter lab. Kindly see to it and get back to me in advance.

again I am getting this

[Zulkifli_Intel]

Hi NithyaRani1,

I can launch JupyterLab without any issues.

We are checking your account and will get back to you soon.

Regards,

Zul

[NithyaRani1]

Thank You

[Zulkifli_Intel]

Hi NithyaRani1,

To troubleshoot this issue, we kindly request that you follow these steps:

Clear Cache and Cookies:

- Please clear the cache and cookies from your web browser. Here's a helpful guide on how to do this for various browsers: 

- Try Another Browser: If the issue persists after clearing the cache and cookies, we recommend trying to access the platform using a different web browser.

This will help us determine if the issue is browser-specific.

Regards,

Zul

[NithyaRani1]

Let me try again. Thank You

[Zulkifli_Intel]

Hi,

Is there any update on the previous troubleshooting steps that have been shared?

Regards,

Zul